Returns & Exchanges

At Polychrome Goods, we want you to love every piece you purchase; if you are not entirely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your wardrobe remains as vibrant and comfortable as intended with a seamless return experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.